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SwitchAssist™

Switching Made Simple. Success Made Certain.

SwitchAssist™ is our simple, headache-free onboarding process designed to meet the unique needs of your organization while delivering compliance requirements.

Get Your Custom Transition Plan
A smiling male doctor wearing a white coat experiences white-glove onboarding via his laptop, a stethoscope around his neck and medical supplies nearby.
Seamless white-glove onboarding​
Two people discussing data at a desk with a tablet, papers, and a laptop displaying charts—one points at the tablet while the other holds a pen, using switchassist tools for an effective business or financial analysis meeting.
Supported by AI powered proprietary software
A smiling healthcare professional in teal scrubs stands with arms crossed in a bright, modern clinic reception area with blue chairs, a computer desk. She wears a NetDose digital dosimeter on the collar of her scrubs after onboarding with SwitchAssist in less than two weeks.
Full onboarding in as little as two weeks

Switch in Days, Not Months

SwitchAssist™ Simplifies Service Transitions for Busy Teams

15-Minute Data Transfer

You share historical information and dose records, we take care of rosters and lifetime dose reports.

Start on Your Terms

Customize your start date based on your previous contract timeline, and don’t pay until your badges ship.

White-Glove Onboarding

Get on-demand support from your dedicated customer success manager, plus live training and free resources.

Hear From Our Customers

See How Easy Switching Can Be

SwitchAssist™ makes it easier for organizations to switch providers by providing a seamless, low-effort transition.

A modern hospital building with multiple stories, featuring a blend of glass and brown facade. The architecture includes tall vertical sections and a large, central glass atrium. The name Jennie Sealy Hospital is displayed prominently.

Trusted Support and Seamless Service Transition

“RDC has had willingness to listen to us and act on the feedback we provide. You’ve all been interested and listened to us to understand how UTMB does things…and the customer service has been fantastic.”

Dr. William Pate, The University of Texas Medical Branch

Associate Vice President for Environmental Health & Safety, Radiation Safety Officer, Laser Safety Officer, & Institutional Safety Officer

Easy Account Setup and Stress-Free Service

“I was nervous about making the transition [300 dosimeters in 13 different departments]. But honestly, it was smooth and easy. The account was set up [and invoices separated] exactly as I requested.”

Liesje Myers, Boone Hospital Center

Radiation Safety Officer

Night view of a modern hospital building with large glass windows and a sign reading Boone Hospital Center. The main entrance is well-lit, and the surrounding area is landscaped with greenery and pathways.
A young boy sits in a dental chair, smiling as he holds a blue mirror. Beside him, a dentist in gloves and scrubs is poised with dental tools, ensuring everything is perfect. In this bright, modern dental office, cutting-edge techniques like dosimetry monitoring enhance the care provided.

Proactive Support and Continued Customer Care

“Initially, I was concerned about the swap. It looks good on paper, but are the people on [RDC’s] end going to follow through? The customer service has been one of the best parts for us. Kerri and Tony have been very attentive and easy to communicate with”.

Carlos Gaxiola, Kids Dental Brands

Clinical Operations Manager

Driven by Human-Centric AI

Our AI-powered proprietary software takes the friction out of your service transition, without removing the human element of our industry-leading customer care.

Switch with Confidence

1

Download your wearer and dose data from your current provider. We’ll import your historical data using our software. Don’t worry, we’ll guide you through exactly what to do!

2

Pick your preferred start date – anywhere from 2 days to 6 months. We’ll tailor your plan to fit your needs and have everything ready for your first day of service.

3

Start your service with confidence: automated high dose notifications and on-demand US-based customer support keep your team safe and your organization compliant.

Headshot of Chris Passmore, CHP.

RDC makes it easy for organizations to protect employees working with radioactive materials and radiation-emitting equipment. We listen to our customers and actively invest in our technology and IT infrastructure to ensure continuous service and exceptional customer care.

— Chris Passmore

Certified Health Physicist and President of Radiation Detection Company

Read Bio

Why Choose RDC?

Radiation Safety Simplified

Three medical professionals in white lab coats, arms folded, wearing stethoscopes. One wears a blue shirt, another a blue striped tie, and they stand closely together, partially visible from shoulders to waists.

No Hidden Costs

RDC offers transparent pricing and a MyRadCare™ customer account with all badge services, ensuring you get full access without extra fees.

Comprehensive Coverage

Choose from TLD, OSL, and digital radiation monitoring products with whole body, extremity, and fetal badges and personalized service.​

75+ Years of Expertise

With over 75 years of continuous radiation monitoring and 100% US-based customer service since 1949, RDC delivers unmatched reliability.

How Radiation Detection Company Streamlines Dosimetry Service for Organizations

What Our Customers Say

Debbie, Pharmacy TechTriState Radiology Center
I seldom need assistance with the site, or ordering, but when I do customer service is professional, polite, efficient, and speaks clearly and understandably. They also follow through to ensure any issues are quickly resolved.
Carlos, Clinical Operations ManagerKids Dental Brands
User friendly platform and staff. Competitive pricing. Overall very pleased!
Jennifer, Hospital SupervisorAMC of Panola County
Online capabilities to manage accounts, staff, and badges. Quick turnaround and thorough accountability.
Emily, Veterinarian East West Vet Care Center
Website is very user friendly and easy to add/remove employees as needed. Badges come on time. It's honestly one part of management that I almost don't have to worry about!
Sharon, Office ManagerPebble Maryland Animal Hospital
Easy to read website and always deliver the dosimeters on time - if calling is needed always pleasant and professional.
Stephanie, Inventory and Facilities ManagerAtlantic Coast Vet Specialists
Very easy to work with. I don't have to do anything except add or delete wearers. Never had any issues and been using company for many years.

Frequently Asked Questions​

Get answers about how SwitchAssist™ can benefit your organization.

We’re locked into a contract with our current provider. What can we do?
With SwitchAssist™, you can choose a flexible future start date that works with your current contract terms. Many organizations have made the switch to RDC and gained cost-saving benefits through efficiency savings that far outweigh any short-term early termination costs – Boone Hospital Center saved $10,000 by switching to RDC.
Radiation Detection Company has a proven history of delivering on our promises. With a team of onboarding specialists and proprietary software powered by AI, we can take your previous records and create your account in just a few clicks. We’ve simplified dosimetry for over 40,000 organizations since 1949 – we helped UTMB avoid service disruptions and secure continuous compliance after their previous provider put them at risk.

We offer customer-controlled start dates, a dedicated onboarding team, and hands-on training to prepare you and your team. We’ll schedule your badge delivery ahead of your start date with easy-to-follow badge wear instructions. With RDC in your corner, you’ll never be out of compliance.

You can trust in our industry-leading customer service – call or email us anytime to speak to a live, US-based dosimetry service expert.

Radiation Detection Company provides industry-leading customer support via phone and email, so you contact our Customer Success team whenever you need help.

We also provide free access to your MyRadCare™ customer account, where you can view invoices, print dose reports, and add or remove wearers 24/7 online.

A person wearing blue scrubs and a dosimetry badge is kneeling beside a small, alert corgi. The person has long hair and visible tattoos on their arms. They are smiling and holding the dog gently by its side.

Simplify Your Dosimetry Badge Service

Get started today. Complete the form below to contact a sales representative and see how SwitchAssist™ can work for you.